Enhancing Job Satisfaction through Human Resource Information Systems and Communication: A Commitment-Based Approach to Achieve Sustainable Development Goals (SDGs) in Education-Oriented Organizations

(1) Universitas Pendidikan Indonesia
(2) Sekolah Menengah Kejuruan Negeri 1 Subang
(3) Universitas Pendidikan Indonesia

Abstract
This study examines the influence of Human Resource Information Systems (HRIS) and organizational communication on job satisfaction, with organizational commitment serving as a mediating factor in the educational context. A quantitative method was employed through a structured survey involving employees in an education-related industrial organization. The analysis was conducted using SPSS to test direct and indirect relationships among variables. The results indicate that both HRIS and communication significantly enhance job satisfaction, and this effect is further strengthened when organizational commitment is present. Because HRIS improves transparency and communication fosters engagement, employees feel more aligned with organizational goals, increasing satisfaction. These findings provide insights for educational institutions and human resource managers seeking to implement data-driven and participatory systems in line with SDG 8, which promotes decent work and economic growth through inclusive workplace strategies.
Keywords
References
Alfianto, A. D. (2024). The role of the work environment and organizational communication in increasing work morale and job satisfaction in government institutions. Journal of Organizational and Human Resource Development Strategies, 1(02), 112-125.
Ampofo, E. T., and Karatepe, O. M. (2022). The effects of on-the-job embeddedness and its sub-dimensions on small-sized hotel employees’ organizational commitment, work engagement and turnover intentions. International Journal of Contemporary Hospitality Management, 34(2), 509-533.
Awalussillmi, I., Febriyana, K.R., Padilah, N., and Saadah, N.A. (2023). Efforts to improve sustainable development goals (SDGs) through education on diversification of food using infographic: Animal and vegetable protein. ASEAN Journal of Agricultural and Food Engineering, 2(2), 113-120.
Basnur, J., Putra, M.F.F., Jayusman, S.V.A., and Zulhilmi, Z. (2024). Sustainable packaging: Bioplastics as a low-carbon future step for the sustainable development goals (SDGs). ASEAN Journal for Science and Engineering in Materials, 3(1), 51-58.
Beulen, E. (2009). The contribution of a global service provider’s Human Resources Information System (HRIS) to staff retention in emerging markets: Comparing issues and implications in six developing countries. Journal of Information Technology and People, 22(3), 270–288.
Bukar, K., Usman, M., and Ngubdo, U. M. (2025). Effect of Communication Strategies on Organisational Performance. Solo International Collaboration and Publication of Social Sciences and Humanities, 3(02), 225-236.
Cruz, A. P. C. D., Frare, A. B., Accadrolli, M. C., and Horz, V. (2021). Effects of informal controls and psychological empowerment on job satisfaction. Revista Contabilidade & Finanças, 33, 29-45.
Davila-Gonzalez, S., and Martin, S. (2024). Human digital twin in industry 5.0: A holistic approach to worker safety and well-being through advanced AI and emotional analytics. Sensors, 24(2), 655.
Djirong, A., Jayadi, K., Abduh, A., Mutolib, A., Mustofa, R.F., and Rahmat, A. (2024). Assessment of student awareness and application of eco-friendly curriculum and technologies in Indonesian higher education for supporting sustainable development goals (SDGs): A case study on environmental challenges. Indonesian Journal of Science and Technology, 9(3), 657-678.
Fatima, A., Iqbal, M., and Majeed, A. (2012). Impact of organizational communication on job satisfaction and organizational commitment: A comparative study. Interdisciplinary Journal of Contemporary Research in Business, 4(1), 1–13.
Gemil, K.W., Na’ila, D.S., Ardila, N.Z., and Sarahah, Z.U. (2024). The relationship of vocational education skills in agribusiness processing agricultural products in achieving sustainable development goals (SDGs). ASEAN Journal of Science and Engineering Education, 4(2), 181-192.
George, A. S. (2024). Bridging the digital divide: Understanding the human impacts of digital transformation. Partners Universal International Innovation Journal, 2(3), 1-34.
Glovatskii, O., Kalimbetov, B., Ergashev, R., Kholbutaev, B., Pardaev, M., Ergasheva, G., Nasirova, N., and Khimmataliev, D.O. (2025). Modernization of Submersible Pump Designs for Sustainable Irrigation: A Bibliometric and Experimental Contribution to Sustainable Development Goals (SDGs). Indonesian Journal of Science and Technology, 10(3), 427-438.
Haq, M.R.I., Nurhaliza, D.V., Rahmat, L.N., and Ruchiat, R.N.A. (2024). The influence of environmentally friendly packaging on consumer interest in implementing zero waste in the food industry to meet sustainable development goals (SDGs) needs. ASEAN Journal of Economic and Economic Education, 3(2), 111-116.
Hossain, Q., Ikbal, M. Z., and Rahman, M. M. (2025). A meta data-driven decision support in human capital management: reviewing hris and predictive analytics integration. ASRC Procedia: Global Perspectives in Science and Scholarship, 1(01), 215-246.
Johan, M., and Yusuf, R. (2022). Organizational commitment as a mediator of human resource management practices and job satisfaction. Jurnal Administrasi dan Manajemen, 3(2), 82–92.
Keisyafa, A., Sunarya, D.N., Aghniya, S.M., and Maula, S.P. (2024). Analysis of student’s awareness of sustainable diet in reducing carbon footprint to support sustainable development goals (SDGs) 2030. ASEAN Journal of Agricultural and Food Engineering, 3(1), 67-74.
Kerans, G., Sanjaya, Y., Liliasari, L., Pamungkas, J., and Ate, G., Y. (2024). Effect of substrate and water on cultivation of Sumba seaworm (nyale) and experimental practicum design for improving critical and creative thinking skills of prospective science teacher in biology and supporting sustainable development goals (SDGs). ASEAN Journal of Science and Engineering, 4(3), 383-404.
Krishnan, A., Al-Obaidi, A.S.M., and Hao, L.C. (2024). Towards sustainable wind energy: A systematic review of airfoil and blade technologies over the past 25 years for supporting sustainable development goals (SDGs). Indonesian Journal of Science and Technology, 9(3), 623-656.
Lubis, M. (2024). The role of communication and employee engagement in promoting inclusion in the workplace: A case study in the creative industry. Feedback International Journal of Communication, 1(1), 1-15.
Maamari, B. E., and Osta, A. (2021). The effect of HRIS implementation success on job involvement, job satisfaction and work engagement in SMEs. International Journal of Organizational Analysis, 29(5), 1269-1286.
Makinde, S.O., Ajani, Y.A., and Abdulrahman, M.R. (2024). Smart learning as transformative impact of technology: A paradigm for accomplishing sustainable development goals (SDGs) in education. Indonesian Journal of Educational Research and Technology, 4(3), 213-224.
Malik, A., Budhwar, P., Mohan, H., and NR, S. (2023). Employee experience–the missing link for engaging employees: Insights from an MNE's AI‐based HR ecosystem. Human Resource Management, 62(1), 97-115.
Marlapa, E., and Endri, E. (2024). Work stress, organizational commitment, and turnover intention: The intervening role of work satisfaction. Jurnal Aplikasi Bisnis dan Manajemen (JABM), 10(2), 503-503.
Maulana, I., Asran, M.A., and Ash-Habi, R.M. (2023). Implementation of sustainable development goals (SDGs) no. 12: Responsible production and consumption by optimizing lemon commodities and community empowerment to reduce household waste. ASEAN Journal of Community Service and Education, 2(2), 141-146.
Merzouki, M., Khibech, O., Fraj, E., Bouammali, H., Bourhou, C., Hammouti, B., Bouammali, B., and Challioui, A. (2025). Computational engineering of malonate and tetrazole derivatives targeting SARS-CoV-2 main protease: Pharmacokinetics, docking, and molecular dynamics insights to support the sustainable development goals (SDGs), with a bibliometric analysis. Indonesian Journal of Science and Technology, 10(2), 399-418.
Namoussa, T.Y., Boucerredj,L., Khechekhouche, A., Kemerchou, I., Zair, N., Jahangiri, M., Miloudi, A., and Siqueira, A. (2025). Innovative nanofluid encapsulation in solar stills: Boosting water yield and efficiency under extreme climate supporting sustainable development goals (SDGs). Indonesian Journal of Science and Technology, 10(3), 419-426.
Nkansah-Dwamena, E. (2024). Just sustainabilities: Building bridges and breaking barriers to empower employees for inclusive workplaces—Evidence from Ghana. Merits, 4(4), 325-345.
Nurnabila, A.T., Basnur, J., Rismayani, R., Ramadhani, S., and Zulhilmi, Z. (2023). Analysis of the application of mediterranean diet patterns on sustainability to support the achievement of sustainable development goals (SDGs): Zero hunger, good health and well beings, responsible consumption, and production. ASEAN Journal of Agricultural and Food Engineering, 2(2), 105-112.
Nurramadhani, A., Riandi, R., Permanasari, A., and Suwarma, I.R. (2024). Low-carbon food consumption for solving climate change mitigation: Literature review with bibliometric and simple calculation application for cultivating sustainability consciousness in facing sustainable development goals (SDGs). Indonesian Journal of Science and Technology, 9(2), 261-286.
Okunade, J. K. (2025). Exploring the impact of effective internal communication strategies on employee morale, productivity, and organizational culture. Lakhomi Journal Scientific Journal of Culture, 6(1), 1-11.
Olaniyi, O. O., Ugonnia, J. C., Olaniyi, F. G., Arigbabu, A. T., and Adigwe, C. S. (2024). Digital collaborative tools, strategic communication, and social capital: Unveiling the impact of digital transformation on organizational dynamics. Asian Journal of Research in Computer Science, 17(5), 140-156.
Ragadhita, R., Fiandini, M., Al Husaeni, D.N., and Nandiyanto, A.B.D. (2026). Sustainable development goals (SDGs) in engineering education: Definitions, research trends, bibliometric insights, and strategic approaches. Indonesian Journal of Science and Technology, 11(1), 1-26.
Rahmah, F.A., Nurlaela, N., Anugrah, R., and Putri, Y.A.R. (2024). Safe food treatment technology: The key to realizing the sustainable development goals (SDGs) zero hunger and optimal health. ASEAN Journal of Agricultural and Food Engineering, 3(1), 57-66.
Rajhans, K. (2012). Effective organizational communication: A key to employee motivation and performance. Interscience Management Review, 2(2), 81-85.
Rangkuti, Z. (2025). Evaluation of human resource management information systems in enhancing employee satisfaction. Riwayat: Educational Journal of History and Humanities, 8(2), 1202-1213.
Ratnasari, C. D., Emilisa, L., and Saputra, G. (2024). HRIS and employee data optimization in manufacturing: An empirical study. Manajerial, 24(1), 111–125.
Saks, A. M., Gruman, J. A., and Zhang, Q. (2022). Organization engagement: a review and comparison to job engagement. Journal of Organizational Effectiveness: People and Performance, 9(1), 20-49.
Selimović, J., Pilav-Velić, A., and Krndžija, L. (2021). Digital workplace transformation in the financial service sector: Investigating the relationship between employees' expectations and intentions. Technology in Society, 66, 101640.
Shiri, H. (2020). The impact of Human Resource Information Systems on job satisfaction: Evidence from education sector organizations. US-China Education Review, 10(6), 830–839.
Supardi, E., and Rizky, E. R. (2018). Pengaruh sistem informasi SDM terhadap komitmen organisasi di perusahaan manufaktur. Jurnal Pendidikan Manajemen Perkantoran, 3(2), 226–232.
Susilawati, A., Al-Obaidi, A.S.M., Abduh, A., Irwansyah, F.S., and Nandiyanto, A.B.D. (2025). How to do research methodology: From literature review, bibliometric, step-by-step research stages, to practical examples in science and engineering education. Indonesian Journal of Science and Technology, 10(1), 1-40
Tampi, P. P., Nabella, S. D., and Sari, D. P. (2022). The influence of information technology users, employee empowerment, and work culture on employee performance at the Ministry of Law and Human Rights Regional Office of Riau Islands. Enrichment: Journal of Management, 12(3), 1620-1628.
Wakabi, R., and Matovu, M. (2024). Adoption of human resource information system across East African SME’s: A systematic review. International Journal of Multidisciplinary Studies on Management, Business, and Economy, 7(2), 37-54.
Wang, A. (2024). Enhancing HR management through HRIS and data analytics. Applied and Computational Engineering, 64(1), 223-229.
Yarberry, S., and Sims, C. (2021). The impact of COVID-19-prompted virtual/remote work environments on employees’ career development: Social learning theory, belongingness, and self-empowerment. Advances in Developing Human Resources, 23(3), 237-252.
Yu, M., Wang, H., and Xia, G. (2022). The review on the role of ambiguity of tolerance and resilience on students’ engagement. Frontiers in Psychology, 12, 828894.
Yustiarini, D., Soemardi, B.W., and Pribadi, K.S. (2025). Integrating multi-stakeholder governance, engineering approaches, and bibliometric literature review insights for sustainable regional road maintenance: Contribution to sustainable development goals (SDGs) 9, 11, and 16. Indonesian Journal of Science and Technology, 10(2), 367-398.
Article Metrics
Abstract View

Refbacks
- There are currently no refbacks.
Copyright (c) 2025 Bumi Publikasi Nusantara

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.