The Role of Emotional Intelligence in Predicting Organizational Commitment from an Educational Perspective

Abstract

Emotional intelligence has emerged as a critical psychological construct influencing employee engagement, adaptability, and organizational loyalty. This literature-based paper explores the role of emotional intelligence as a predictor of organizational commitment across multiple dimensions, including affective, normative, and continuance commitment. Drawing from theoretical frameworks and empirical studies, the paper synthesizes key findings that demonstrate how emotional intelligence enhances emotional regulation, interpersonal trust, and motivation, all of which contribute to deeper organizational identification and reduced turnover intention. Because emotional intelligence enables individuals to understand, manage, and apply emotions in workplace interactions, it supports employee well-being and sustained professional engagement. Despite its relevance, many organizations underutilize emotional intelligence in workforce planning and leadership development. This review contributes by consolidating diverse scholarly perspectives and proposing more targeted strategies for integrating emotional intelligence into human resource practices, particularly in education and public-sector institutions. Future studies are encouraged to operationalize emotional intelligence within context-specific cultural and institutional frameworks.