Theoretical Foundations of the Restaurant Business

Valery Vladimirovich Glushchenko(1),


(1) Department of SAMRT Technologies and the Center for Project Activities of the Moscow Polytechnic University
Corresponding Author

Abstract


The subject of the article is the theoretical foundations of the restaurant business; the object of the article is the restaurant business; the purpose of the article is to increase the efficiency of the restaurant business; to achieve this goal, the theoretical provisions of the restaurant business (restaurant servicology) are formed in the article as a scientific basis for business design and evaluation of the quality of services in the restaurant business, the development of the service sector in the restaurant business, the theoretical foundations of the development of economics and management in the restaurant business. The restaurant business in the conditions of globalization of the market of such services, the development of service and information technologies and communications, the functional and decomposition representation of restaurants (restaurant service complexes) is investigated and formed, a four-level model of restaurant service is proposed, which can be used for positioning and analyzing the competitiveness of this type of service; the methods of this article are historical and logical analysis; theory multilevel system; heuristic methods, marketing; the scientific novelty of the article is connected with the formation of the scientific foundations of the functioning of the restaurant business.

Keywords


Consumer; Economy; Efficiency; Management; Model; Properties; Restaurant; Safety; Service; Servicology; Theory

References


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